7 Steps to Effective Business Process Management

by: Business Improvement Advisory – 29 January 2018

Company’s need to review their business processes to remain viable in a highly competitive and changing marketplace.

With increasing changes to business management amid the introduction of automation and machine learning over the past 10 years, businesses are struggling to remain competitive in the face of these increasing changes. Being out of step with your competition is not a good place to be. Businesses need to take the time to step back and review their business processes management. This is critical to ensure your survival going forward.

Having the incorrect business processes in place can cause your company to suffer from some or all of the following:

Tight Cash Flow

Incorrect Inventory Holding

Reduced Profitability

Inefficient Business Processes

Poor Productivity

The key to recovering from any of these issues in your business is to take action to review your current position as soon as possible. Putting in place a recovery plan, continually monitor and track your company’s performance.

There are seven steps to achieving effective business process management improvement:

Identify new requirements

Identify the issues and plan to correct these in a timely manner

Implement process efficiency improvements across the company

Integrate your company’s data and connectivity

Review and implement changes to your business platform or introduce a new platform to remain effective

Automate business processes using Business Intelligence (BI) metrics

Automate Service Levels, measure and track

Getting these process changes right for your business is important as it can deliver immediate and ongoing benefits with:

  • Improved cash flow and reduced borrowing
  • Better business demand planning and reduced inventory on hand
  • Enhanced business performance and business controls
  • Reduced costs
  • Increased profitability across the company.

Business Improvement Advisory can assist your business to undertake a business process review and support you to implement a business process management improvement plan.

Contact Business Improvement Advisory for a no obligation confidential discussion on how we can assist your business to reach its full potential.

Business Improvement Advisory

Email:                                                      enquiries@bizia.com.au

Kym Clayton:                                         0411 500 015

Bryan Schriiffer:                                    0450 457 196

Website:                                                 www.bizia.com.au

Creating A Winning Culture In Your Business

by: Business Improvement Advisory – 24 January 2018

So, what does it mean to create a winning culture in your business?

For CEO’s and business leaders it means creating a culture that inspires employees to innovate and achieve. It means creating a culture where employees collaborate to make a difference for customers every day. Lastly it means creating a fertile environment for learning, growth and celebrating our accomplishments. So what steps can your business take to make that happen?

Here are ten steps that provide a road map to success:

  • Know who you are – Creating the culture starts with defining your businesses purpose and knowing your mission
  • Identify what works and what doesn’t work – Ask managers and staff, use a survey and create an action plan from the results that involves everyone in changing and improving the culture
  • Build trust – Use open communication with everyone in the business, share ideas and focus on how everyone can connect with the organisation’s mission statement
  • Empower and appreciate your employees – Use strategic rewards and recognition to recognise employees, celebrate the good things they do and empower them to create
  • Conduct a benefit review – Review utilisation, costs, and upsides. Once you’re certain your benefits make sense, communicate the why to your employees
  • Identify your values – What sets your culture apart from other businesses, align your company’s personality, mission and values. Embrace things employees identify with that are uniquely yours
  • Always look for ways to simplify, innovate and improve – Make being a great place to work part of your culture, always strive for continuous improvement in everything you do
  • Give your employees permission to have fun! – Remember it’s the little things that take a culture from being great to being outstanding
  • Encourage brainstorming and creativity in all your teams – Provide opportunities for employees to learn and grow, inspire them to do great work and give them input into what they do
  • Have clear strategic goals – Follow a plan, share it with everyone, involve the whole organisation and get them on board, get everyone working in the same direction and to a common goal

Business Improvement Advisory is an Australian consulting business based in Brisbane. We are strategically placed to be able to lead, manage or advise on creating of a winning culture in your business.

Our team of industry experienced consultants are here to help. Contact us today for a no obligation confidential discussion.

To discuss how the team at Business Improvement Advisory can assist your business, contact us today!

Contact:                                          Bryan Schriiffer              0450 457 196

                                                             Kym Clayton                    0411 500 015

Email:                                              enquiries@bizia.com.au

The Eight Issues Facing Business Today

by: Business Improvement Advisory – 18 January 2018

Organisations today are facing increasingly complex challenges and pressures in their day to day activities. When was the last time you paused to take stock and look at the bigger picture? Often business leaders are working in their business and not on it.

Business Improvement Advisory has identified what we believe to be the eight issues facing organisations today.

 1.  Risk Management

Risk has always been a key concern for businesses, with the primary focus being on the financial status, followed by health and safety, government rules and guidelines and commercial business practices. It’s no longer enough to assume your current risk management, health, safety and business practices are sufficient to manage your organisations risk.

Business Improvement Advisory can work with your business managers to review and identify your business risk, plan and implement both strategic and operational risk management processes to mitigate risks facing your business.

2.  Are your costs being effectively managed?

Having undertaken a number of cost reviews for businesses, I have found that often between 8% and 13% of costs can be removed from businesses. If your costs for example are $30 million, that is effectively a saving of between $2.4 million to $3.9 million in direct costs that flow straight to the bottom line, improving both your businesses cash flow and profitability.

Business Improvement Advisory will work with your management team and staff to utilise existing knowledge to deliver these savings in real time. We do not just access the easy wins in savings, there are often considerable savings to be obtained from the tail of an organisations procurement spend and in direct costs.

Options available to fund this work can either be time and cost or on a risk and reward basis. Often this means no additional costs to your organisation to undertake a review and implement cost savings.

 3.  Does your organisation have effective Health and Safety systems and processes in place?

With recent changes to legislation and Health and Safety policies and practices this means organisations may be at risk from not having the right systems and processes in place to manage health, safety and quality standards across their business.

Business Improvement Advisory can work with your business managers to ensure you have the correct standards, systems and processes in place, from a strategic level to operational involvement, with the implementation of health and safety standardised templates. Business Improvement Advisory can also implement ongoing staff training and improve the focus on making health and safety part of the culture across your organisation.

4.  What measures do you have in place to protect your company from reputational and brand damage?

It’s not difficult to recall allegations of child labour or modern-day slavery in the supply chain of certain retail brands in Australia and New Zealand or the product recalls over the past few years. The effect of this type of damage to your business reputation could cause a significant disruption to the brand and the public image of your organisation. It could directly impact on your sales, profitability, integrity / reputation of your business name and your brand.

Business Improvement Advisory can work with your management team to complete an ethical procurement and supply chain review to ensure your business is not transacting with any entity that does not meet your businesses minimum ethical standards. Business Improvement Advisory can implement processes and contracts that are best practice and fit for purpose. We will ensure suppliers meet your company’s accreditation criteria and make sure the quality systems, in place in your organisation, are industry best practice.

5.  Is your procurement sustainable?

Organisations manage direct materials supply well; however, often indirect procurement is more complex. The level of auditing required to ensure that practices are sustainable, including those of first and second tier suppliers can be labour-intensive and time-consuming for businesses.

Business Improvement Advisory can work with your management team and procurement sourcing team to develop a written code of conduct for your business. Getting this right can be a key challenge to managing industry acceptance and practical application with your suppliers in the supply chain. Business Improvement Advisory can provide advice on the implementation of automation systems to future proof your organisation in an increasingly changing market.

6.  Is your business a customer of choice for your suppliers?

A RFx / Tender process is often complex and does not always specify what your company really needs to provide in its response to successfully win the contract. Ensuring your business operates with a minimum of cost is important to be competitive. Supplier innovation is also important to your business if your business is to become a customer of choice.

Business Improvement Advisory has in-depth knowledge and experience in Sourcing, Supply Chain, Procurement and Contract Management. Working with you we can deliver supply chain optimisation, improved procurement processes and contract management. Business Improvement Advisory can also assist in delivering business innovation and a partnership approach with your suppliers and contractors to improve your tender success strike rate.

7.  Does your business have a Centre of Excellence (CoE)?

The trend towards a centralised organisation to support the business and procurement functions is on the rise. The shift towards Industry 4.0 for manufacturing and automation of business systems is increasing in pace. The emphasis on delivering spend data, business analysis and reporting, plus RFx e-sourcing support, means creating a Centre of Excellence (CoE) within your business can be difficult for organisations.

Business Improvement Advisory can engage with your management and operational teams to ensure your business is supported. We can assist your business in the selection of appropriate software to future proof your business for the introduction of Industry 4.0. Ensuring your business has the capability to engage with automation to improve systems and processes going forward, this will be critical for your business to remain competitive.

8.  How does your business manage your stakeholder engagement?

Does your business have an efficient stakeholder engagement process? Achieving effective communication and visibility of stakeholders is critical to measure and react to their changing needs.

This can be achieved through the implementation of a fit for purpose Customer Relationship Management (CRM) system. Issues facing organisations with the implementation of a CRM system range from poor selection, poor planning and ineffective use of the CRM tool.

Business Improvement Advisory has an in depth understanding of the implementation and use of a CRM system to develop organisational capability and improve stakeholder engagement and visibility. This can deliver cost savings to your business. By aligning procurement activity to the stakeholder’s business objectives, the overall result can be more valuable than cost savings alone.

Contact Business Improvement Advisory for a no obligation confidential discussion on how we can assist your business to reach its full potential.

Business Improvement Advisory

Email:                                     enquiries@bizia.com.au

Kym Clayton:                         0411 500 015

Bryan Schriiffer:                    0450 457 196

Website:                                 www.bizia.com.au

Top 5 Benefits of Inventory Management

by: Business Improvement Advisory – 12 January 2018

Getting the inventory balancing act of supply and demand of inventory is crucial in every business. It impacts on business growth, repeat business, cash flow and business profitability.

These are factors that complete the customer repeat business and improve the revenue of any company, which Business Improvement Advisory can assist your business to achieve.

Having the correct product on hand to meet your internal or external customers demand is central to repeat business and vital to the organisations success. It is important to the company’s growth to listen to your customers and identify current and future market trends. This includes decisions on what stock to carry and what levels to hold on hand, this is an area that Business Improvement Advisory is skilled in along with all areas of Inventory Optimisation.

The balancing act between meeting your customers’ requirements every time on one hand must be balanced by the amount of stock you carry. Too much or too little stock can have a significant impact on your company’s cash flow and profitability.

This means no over stocking or under stocking. When your business over stock, you are investing on stock that is not yet going to be used, meaning you are losing a lot of your investments instead of using your resources for purchasing other items. Today, with the help of advanced inventory management, you can earn a substantial number of benefits for your business. With the right inventory system, you can enjoy a balanced supply and demand and you can obtain improved control over your investments.

Here are the top 5 benefits that you can obtain from the modern inventory system:

  1. Balance of inventory. It aims is to have the right inventory on hand. This way you can avoid under stocking and over stocking
  2. Turnover of Inventory. With this, you can attain a guide to your inventory turnover ratio that can avoid wastages or expirations
  3. Improved customer satisfaction. If you are able to meet your internal or external customers’ demands in terms of quantity and quality, will increase the likelihood of retain your customers. Keeping first time customers coming back is vital to your business growth.
  4. Attain precise planning. You can develop a plan to achieve the right number of products on hand allowing for changes in demand
  5. Warehouse optimisation. Developing a plan for your warehouse will optimise space usage and assist will stock control. and the value on hand

There are many more benefits that your business can gain when you decide to have a good inventory management system. Aside from the above stated advantages, having an advanced management for your operation can greatly improve your profitability.

Business Improvement Advisory can assist your business by implementing a review of your current inventory and advise on process changes that could potentially save you hundreds of thousands of dollars a year and improve your cash flow position.

Contact Business Improvement Advisory for a no obligation confidential discussion on how we can assist your business to reach its full potential.

Business Improvement Advisory

Email:                                                      enquiries@bizia.com.au

Kym Clayton:                                         0411 500 015

Bryan Schriiffer:                                    0450 457 196

Website:                                                www.bizia.com.au

Business Improvement Advisory Launch

by: Business Improvement Advisory – 8 January 2018

Business Improvement Advisory’s (BIA) officially launched in Brisbane today.

Our key value is what we help your business to achieve. Our team are experts in a wide range of Business Consulting Services including:

  • Delivering Operational Improvements
  • Procurement, Contract Management and Outsourcing
  • Supply Chain and Inventory Optimisation
  • Business Change, Restructure and Transformation

Business Improvement Advisory assists our customers to deliver operational improvements and increased profits with Inventory Optimisation, Category Management, Process Improvement, Restructure and Business Transformation.

Business Improvement Advisory supports our customers to achieve their objectives by enabling long-term sustainable business improvement. Our focus is to provide tactical advice and solutions that deliver tangible results.

Our people have extensive international and local consulting experience to:

  • Small to Medium Enterprises (SME’s) in both the Public and Private Sectors
  • Local Government

Out team have worked across a range of sectors including:

  • Civil Construction and Infrastructure
  • Manufacturing and Production
  • Mining
  • Resources and Renewables
  • Oil and Gas
  • Industrial, Commercial and Agriculture

Contact Business Improvement Advisory today for a confidential discussion how our team can assist your business.

Kym Clayton                M: 0411 500 015          E: kym@bizia.com.au

Bryan Schriiffer          M: 0450 457 196          E: bryan@bizia.com.au